Welcome to the Authentic Avaya Certified Equipment Program

The Authorized Source
for Certified Refurbished
Avaya Voice and
Data Equipment

About Authentic Avaya

Authentic Avaya Powered by CTDI is Avaya’s channel for selling quality, certified refurbished Avaya solutions for the value-minded customer.

Our program offers customers Avaya solutions that follow the same stringent quality standards defined by Avaya. Our customers benefit from adding Authentic Avaya products to existing Avaya maintenance agreements, enhancing purchasing confidence. In addition, all of our products are backed by a one year warranty.

Do you have Avaya equipment you’d like to sell or trade in for new Avaya equipment? Authentic Avaya also offers Trade In, Trade Up and Buyback programs which reduce the total cost of ownership when investing in new Avaya or Authentic Avaya products.

We’re constantly adding to our inventory— so please contact us if you cannot find a particular product and we will be happy to help.

About CTDI

CTDI is a global service provider offering world-class engineering, repair, logistics, and products solutions. CTDI is a B2B corporation committed to delivering the highest-quality products and solutions to support our global customer base which consists of Fortune 100 companies.

Over the past 41 years, CTDI has grown into a premiere service company who delivers industry leading and comprehensive test, repair, refurbishment and logistics solutions supported by over 14,000 employees in 90+ facilities worldwide. Our integrated supply chain model delivers quality, certified customizable Authentic Avaya products to Avaya’s global Business Partners and Distributors.

CTDI is the recipient of Avaya’s Best Supplier Award in 2013 and 2014. Learn more about CTDI here.


Listen to our Podcast, recorded live at the 2015 Avaya Technology Forum where our Program Director, Dewey O’Donnell, explained the benefits of our program and the valuable alternative solutions we provide.

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